Risks, rights and responsibilities

This area focuses on providing the necessary guidance on how to stay safe while using DFS. It includes information on the main risks associated with DFS, how to prevent scams, frauds and incidents, how to maintain digital safety,  and how to remit money in safe and responsible ways. Furthermore, it provides tools to look for customer support, redress and protection in the case of facing incidents with DFS. This area also highlights the importance of consumer rights and the corresponding responsibilities this involves.  

Click on each module to learn more about its content and to view the available resources to contextualize for inclusion in your DFL programme.